You need to keep track of your relationships with your customers, but are you doing that in the most cost-effective and resource-efficient way? Many businesses rely on basic spreadsheets, and some still rely on piles of physical business cards. Keeping everything accessible and easy to manage with these outdated approaches can be a nightmare. Fortunately, if you need to build an intuitive and accessible database, there's a great alternative FREE option: HubSpot CRM.
CRM, or Customer Relationship Management, refers to software solutions that integrate your data so that you can always access your customer records, when and where you need them. No more sifting through stacks of paper cards or manually scanning spreadsheets. Instead, you'll be able to keep track of your customer relationships easily – but there's much more besides. Want to track and audit sales leads? A good CRM solution will let you do that – fast. Need to know how effective your marketing is with a particular set of your customers? You can use CRM for that, too.
Is Setting Up A Database Easy?
If you pick the right solution, then yes it is. HubSpot offers FREE CRM tools for SMEs that mean you won't even have to worry about upfront or usage fees. And think of what you'll get in return: simplified, streamlined admin that will let your team get straight to the heart of the matter. Whether it's marketing or servicing, ensuring your customer relationships are consistently strong is a vital part of growing a more profitable business. You'll avoid the problems of unoptimised sales and marketing processes, and make sure every customer's contact information and relevant data are available as and when you need them.
What Can HubSpot CRM Offer Your Business?
HubSpot CRM lets you organise your contacts in a single database, with powerful features for everything from prospect identification to website activity monitoring – all in one place. Here are just some of the features you'll benefit from:
- Personalised emails – With email and contact management under the same umbrella, sending bulk emails to your contacts is simplicity itself.
- Smart forms – Convert visitors into qualified leads with no need to spend time learning coding skills.
- Reporting – Track how you're relating to your customers and how many new contacts you're getting.
- Pipeline management – Analyse your sales processes, predict future changes and be prepared to respond quickly.
- Ticketing – Manage customer support requests from start to finish in a unified, coherent way.
Using HubSpot Through An Agency Partner – Such As JDR
Thinking about starting with the free HubSpot CRM but don’t know where to start? We’ve got your back. JDR are Certified HubSpot Partners, so you can have confidence that you'll get the very best service from us as you start to work smarter. We can help with database migration, so you won't need to struggle with any complex setup procedures, even if you've never used CRM solutions before. We'll also give you the benefit of our experience and specialist expertise when it comes to setting up, making sure you get the database that's right for your company.
Find Out More
Upgrading to a modern, feature-packed CRM from HubSpot has the potential to transform the way you work. We'd love to show you how we can help your business, so get in touch with us today and start changing your customer relationships for the better.
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